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___October
2005
___Hello
Internet community
____As you can see there has not been any
movement on this matter.
____The BBB and the Tdot's plan, is to
not respond to any of my email and this matter will just go away. They
also know
____I will post the email immediately.
(A
little background for new visitor) The BBB and Tdot
help Audi / Volkswagen stick
____me with a lemon Audi TT at there so
call hearing.
____O happy days
for Audi, Volkswagen the BBB and Tdot. They are the winners.
____October 2005 Audi / Volkswagen sales
are going in the hold.
____I
wonder if anyone had problem like me with the Audi Volkswagen TT are
was the hundreds of email I reserved
____complaining about the Audi TT was only
a dream?
____This
web page will stay posted to let the public know if you go to a hearing
with the
____Better Business Bureaus are Texas Department
of Transportation. It's a waste of time and money.
____Better
Business Bureaus covering their buts!
Emails from the
Better
Business Bureaus:
----- Original
Message -----
From: Adkins,
Sheila - sadkins@cbbb.bbb.org
To: 'Anthony'
Cc: Davis, Rodney
- rdavis@cbbb.bbb.org
Sent: Thursday,
February 20, 2003 11:08 AM
Subject: RE: case number: AUD0173735
Mr. Armstrong -
I am forwarding your email to our Auto Line Department for a
response.
Sheila Adkins
Associate Director,
Public Affairs
Council of Better
Business Bureaus
-----Original Message-----
From: Anthony
[mailto:anthony@xoadx.com]
Sent: Thursday, February 20, 2003
2:03 AM
To: sadkins@cbbb.bbb.org
Subject: case number: AUD0173735
I can't believe
the BBB is telling the public to contact Audi propaganda
Customer Service
phone: 800-622-2834.
The BBB dismissed
my case / case number: AUD0173735
Now they are having
a recall that validates what my case was about.
What is the BBB
going to do know?
----- Original Message
-----
From: Davis, Rodney
- rdavis@cbbb.bbb.org
To: 'Anthony'
Cc: Adkins, Sheila
- sadkins@cbbb.bbb.org
Sent: Thursday,
February 20, 2003 4:35 PM
Subject: RE: case number: AUD0173735
Dear Mr. Armstrong,
Sheila sent your
email communication to me. I empathize with you and the
problems you have
experienced with your vehicle. I wish you had found your
experience with
the BBB AUTO LINE program more positive, however, as you
rejected the repair
decision on your case, there is nothing further we can
do to assist you
at this time. It is clear the arbitrator agreed with your
position that a
defect existed related to stalling and lack of power, and
had the problem
been found by the arbitrator, based on the reasoning in the
decision, it is
likely a wholly different outcome might have been the
result. Arbitrators
have to work with the facts presented at the hearing by
the parties and,
based on the information available, the arbitrator did the
best job he could
given the information available at that time. I
routinely receive
feedback from company representatives and customers in
disbelief that the
arbitrator failed to agree with their position.
Unfortunately, in
arbitration there will be someone that is satisfied and
another party that
is not pleased by the outcome. We would like to satisfy
all parties, but
that is not possible given the nature of the process.
You may want to
contact the department of Transportation in Texas to see if
you still have recourse
through their program to resolve your concerns.
They may be reached
at:
http://www.dot.state.tx.us/mvd/lemon/hndbk_s2.htm#StepOne
<http://www.dot.state.tx.us/mvd/lemon/hndbk_s2.htm#StepOne>
Again, I regret
we failed to meet your expectations.
Sincerely,
Rodney Davis
Vice President BBB
AUTO LINE
----- Original
Message -----
From: Anthony
To: Davis, Rodney
- rdavis@cbbb.bbb.org
Cc: webmaster@ftc.gov
- federal trade commission.
Sent: Friday,
February 21, 2003 12:25 AM
Subject: Re: case number: AUD0173735
You said I rejected
the repair decision on your case. That's incorrect.
Audi said there
was noting wrong but they would look at the car again.
They didn't say
what they would repair. Did you catch that? So what would I take the
Audi TT in to be repaired for? I already took the car in 7 times for
9 different problems. The main problem was for the engine cutting out.
Serious safety hazard!
My Audi TT passed
the entire BBB lemon test. It sound like the BBB would have me taking
the car in forever.
Anyway, two years
latter Audi and VW have a recall and you say.
Unfortunately, in
arbitration there will be someone that is satisfied and
another party that
is not pleased by the outcome.
I can't believe
you said the BBB just looked at the facts. The Audi TT had a ton of
invoice
and the paper work was in the arbitrator face.
The invoice
shows that Audi tried to fix it seven times.
At my hearing one
of the BBB employees setting in on the hearing told the Audi rep that
the BBB gets a high number of VW lemon. This tells me that the BBB new
about the Audi TT problems.
Just a little reminder
of what BBB lemon test my Audi TT passed?
1. Serious safety
hazard is defined as a life-threatening malfunction or nonconformity
that substantially impedes a person's ability to control or operate
a motor.
2. Impairment of
market value is defined as a substantial loss in market value caused
by a defect specific to the motor vehicle.
3. The same nonconformity
has been subject to repair four.
4. Two of the repair
attempts must be made within a period of 12 months.
5. 12,000 miles,
whichever occurs first.
6. Two other repair
attempts must be made within 12 months or 12,000 miles, whichever occurs
first.
7. Creates a serious
safety hazard and has caused the vehicle to have been subject to repair
two or more times.
8. At least one
attempt to repair must be made in the period of 12 months or 12,000
miles, whichever occurs first, and at least one other attempt must be
made in the period of 12 months or 12,000 miles.
11. The vehicle
is out of service for repair for a cumulative total of 30 or more days
in the 12. 24 months or 24,000 miles, whichever occurs first.
13. At least two
repair attempts must be made in the first 12 months or 12,000 miles
immediately following the date of original delivery to a consumer.
_I've
seen website that say don't believe what's on this website. Hears
_the Case, Docket number and contact information
for your enjoyment.
Case
Number: AUD0173735 for my Audi TT hearing
Arbitrator's Name: Robert Marquardt
Arbitrator's Occupation: Manage all legal services relating to commercial
transactions real estate.
Hearing site phone number: 214-220-2040
Address:
Better Business Bureau of Metropolitan Dallas, Inc.
1600 Pacific Avenue Suite 2800 Dallas, TX 75201
Phone 214-220-2000 Facsimile 214-740-0321
www.dallas.bbb.org
Main
Address:
BBB Auto Line
4200 Wilson Blvd., Suite 800
Arlington, VA 22203
Phone: 800-955-5100 Fax: 703-247-9700
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